Clovis

Looking for the Best Security Systems Clovis has to offer?

Protec is the Go-to Resource for Clovis and the Central Valley’s Security Needs

 

How to  choose the best security system installer for Clovis Ca Business owners

The age-old question of which security contractor should I choose for my install? In this industry there are a couple things I tell my potential clients. Pick a company that has been around a minimum of 5-10 years, see a demo (or pictures) of the security products that will be installed, and talk to the people who have left testimonials. Let’s break these down individually.

It’s important to pick a company that’s been around for a minimum of 5 years in this industry because this isn’t like a company that’s pouring cement, and then the install is done. This is an important investment with your hard-earned money. These are machines and machines are known to have issues from time to time. Not only that but how can a company offer you a 5-year warranty when they’ve only been around for two years? There will be times you need help making a video for police, a security camera shows “no video”, or you can’t log into the system on your phone. You are going to want a company you can rely on to be there when you need them. For 18 years we have been here for our customers 24 hours a day 7 days a week.

We are the only security company in Clovis Ca or possibly all of California that will install and setup a demo camera(s) at your business at no charge. If you receive an estimate but are on the edge of making a decision, we go the extra mile to earn your business. We will come to your place of business and install the same cameras we quoted you on and let it record there for a day, week, or even a month. This way you can see the quality security system you might possibly be purchasing from us.

If you still have doubts, we offer a list of over 25 companies we have installed surveillance systems for. That list includes direct contacts to the manager or business owner for you to contact if you would like to see how their install went or just have questions about the systems in general. The clients on this list are great and include a variety of different locations. We are a very transparent company who will do what it takes to make you feel comfortable with your purchase. If you need to speak to someone in an industry not listed on our list, we have several thousand clients and most likely someone that will fit that industry you have questions about.

 

Business owners in Clovis love their Pelco cameras

It’s amazing how revered the Pelco brand name is in the city of Clovis, Ca. When we first started back in 2001, I was so proud to be a part of the Pelco “boom” and leading the way as one of Pelco’s largest resale vendors to the public. After the sale of the company by David McDonald, the products were still great, but the customer service and support really started to go downhill. So much so in fact we ended up switching vendors and it’s a good thing we did. Although we were accustomed to purchasing and installing the Pelco brand, we realized there was a plethora of other top quality and more advanced technology (at half the price) that was out there. We still use Pelco when our customers demand them but once we were introduced to the ViewStar product line it changed everything.

ViewStar security system products were introduced to us when we started searching for other vendors due to Pelco Clovis customer service going downhill. In this industry our customers come first and because the Pelco software is on the complex side it is impossible to navigate the thousands of options and answer the end users’ questions without having an experienced tech support on the back end. With ViewStar vendors we have 24-hour tech support when our customers need it the most. Getting in front of any minor issues before they become big issues is critical for our clients. Having great tech support has allowed Protec Security to help our clients seamlessly with any issues that come up and usually resolved the same day.  

Along with the switch to ViewStar came a huge price drop for our Clovis customers. Our pricing on video surveillance cameras and security recorders dropped 50% and customer service went up 100%. This allowed us to offer better products & advanced technology for half the price. Clovis is not a very big city and our reputation here means a lot. We are glad to be part of the old glory days of Pelco but also very thankful to be able to offer our Clovis Ca customers the very best in Video security products with our new ViewStar line.

 

Clovis business owners love our security system warranties

With almost 15 different security system vendors and installers in Clovis Ca., we separate ourselves through our warranty length and type of warranty. Its not enough to just say “that security camera has a three-year warranty” and think the customer will do summersaults over it. We want to really set ourselves up to be the standard for the security industry to follow concerning warranties.

Back in 1998 I worked as an installer for a security systems company in Sacramento Ca. The amount of frustration I encountered doing follow up calls and repairs was incredible. The owners couldn’t understand that even though the products were under warranty, they were still paying for the costs of labor, shipping, drivetime, etc. Also, they had to wait until the old product was sent back before the security products was repaired or replaced. This is the number one factor that drove me when starting my own business in 2001. Have advanced replacement warranties and better after sale support.

Because we are a Gold-Star Vendor, our warranties are included with our ViewStar IP based products. For the length of the warranty any security camera or product that breaks down due to a manufactures defect, we will come in and swap out the defective product and then ship out the bad product on our own time. This allows for you to be up and running, and we handle the return on our end. We don’t charge for labor, shipping, parts, etc. if the camera stops working during this warranty period. Most of the time this can be done within 48hrs of the initial contact to us about the issue.

 

If you are a business owner in Clovis, Ca please contact us for your security system needs

For our Clovis customers we look forward to helping you with projects involving security and surveillance systems, network cabling, access control, alarm question, remote phone viewing, or anything else in this security industry. Please click here to visit our project install at the Clovis Veterans Memorial Hospital of over 35 Hi Definition IP cameras and Cat6 network cabling. We are excited to work and create a security system that’s right for your Clovis business! Visit our contact page for more info.